Blockchain investigation agency

For questions or concerns about your data or this privacy policy Tracelon Unipessoal-Lda (“Tracelon”) is committed to protecting the privacy and security of your personal information. This privacy policy outlines our practices regarding the collection, use, disclosure, and protection of personal data when you use our services.

Data Collection and Purpose

We collect personal data such as your name, email address, telephone number, and address directly from you. This includes details necessary for providing our services like incident information and IP addresses, collected through direct interactions, our contact forms, and during investigative services.

This data enables us to offer customized services such as incident response and forensic accounting, ensure compliance with legal standards, and address your specific needs effectively.

Use and Sharing of Data

Internal Use: Data is used primarily to provide the requested services and for internal analysis to improve those services.

Third-Party Marketing: We use Google services, which may install third-party cookies. More about their cookie use can be found on Google’s privacy policy page: https://policies.google.com/privacy?hl=en.

International Data Handling: We adjust our data handling practices to offer consistent protection worldwide, adhering to regional standards.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites: Our service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We advise you to review the privacy policy of every site you visit.

Data Protection and Security

We implement advanced measures to protect your data from unauthorized access and continuously update our practices to tackle emerging threats.

Your Rights

You have the right to access, correct, delete, or restrict your personal data. Requests for these actions can be directed to our contact email.

Additional Rights for EU Users: Users in the European Union are afforded additional rights under the General Data Protection Regulation (GDPR).

Compliance with US State-Specific Privacy Laws: We comply with state-specific privacy laws applicable to our users in the United States. This includes, but is not limited to, the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA).

Data Retention

Data is retained only as long as necessary for the purposes outlined here or as required by law.

Changes to Our Privacy Policy

We may update this policy to reflect changes in our practices. Significant changes will be notified to you as part of our commitment to transparency.

Contact Us

Should you have any questions or concerns regarding your data or this privacy policy, please don’t hesitate to contact us via email or by sending your request to R. Hermano Neves 18, piso 3, Lisboa, 1600-477, Portugal.